I told the lady hmm thats interesting but I am not going to give her my account info over the phone because she should know what it is if she is calling me. I asked if I could do it another way and she said yes I can walk you through it on line. can you get on a computer. If you can give me your account number and I can walk you through. (see she asked again for it) I am glad I am not fulled easily. I said well I am sure I can figure it out by my self online. There are to many scams and she said yeah we are getting a lot of people who think we are scaring them but were not. I can prove that if you give me your account info. (ahhhh) Anyways I hung up and then called Vanguard. Who with out me giving my account info verified that yes they are in a new platform, no clients don't have to do anything, no one is getting charged to use the old or the new platform, and the number that called isn't one of there's. He checked for me.